Explorer's Compass — Support

Get help, contact us, and find answers fast.

Contact

Need help? We typically reply within 1–2 business days.

Email: info@gulfstreamsoftwareconsultingllc.com

Business hours: Mon–Fri, 9am–5pm Eastern

About Explorer's Compass

Explorer's Compass helps travelers discover hidden gems, plan itineraries, and access activities and tours.”

  • Current version: v1.0.0
  • Last update: August 13, 2025
  • Platform: iOS / Android

Quick Troubleshooting

The app won’t open or crashes
  • Force-quit and reopen the app
  • Update to the latest version from the App Store / Google Play
  • Restart your device
Purchases not showing up
  • Ensure you’re signed into the same Apple ID / Google account
  • Tap Restore Purchases in the app (if available)
  • For subscriptions, check your plan in Apple/Google’s subscription pages (links above)
Notifications not working
  • Enable notifications for the app in system Settings
  • Check Do Not Disturb / Focus modes

Data & Privacy

Read our Privacy Policy.

Legal

Company: Gulfstream Software Consulting LLC